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FAQs

Frequently Asked Questions

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General

What is SmartBio Pages?

SmartBio Pages is an all-in-one digital identity platform. It lets you create beautiful bio link pages, generate smart QR codes, shorten URLs with tracking, build digital business cards (VCards), and analyze your audience — all from one account. It's the smarter way to manage and share your entire online presence.

Who is SmartBio Pages designed for?

SmartBio Pages is designed for anyone who needs to share multiple links online — creators, influencers, musicians, entrepreneurs, freelancers, consultants, agencies, small businesses, marketers, and personal brands. If you share links online, SmartBio Pages can help you do it smarter.

Do I need technical skills to use SmartBio Pages?

Not at all. SmartBio Pages is built to be simple and intuitive for everyone. No coding, design, or technical knowledge required. Most users have their bio page live and their first link or QR code created within 10 minutes of signing up.

Can I use SmartBio Pages for my business?

Absolutely. SmartBio Pages is used by businesses of all sizes — from solopreneurs and freelancers to agencies and growing brands. You can manage bio pages, short links, QR codes for menus and packaging, digital business cards for your team, and track all your analytics from one platform.

How quickly can I get started?

Very quickly! Sign up for a free account, fill in your profile details, add your links, and you're live. Most users are up and running in under 10 minutes. No waiting, no approval process, no lengthy onboarding.

Bio Links

How many links can I add to my bio page?

Free plans support up to 10 links per page. Pro and Business plans support unlimited links. You can add any type of link — social profiles, stores, videos, booking pages, donation links, and more.

Can I customize the design of my bio page?

Yes! Free plans include standard themes. Pro and Business plans unlock full customization — custom colors, backgrounds, button styles, fonts, and layout options — so you can match your bio page perfectly to your brand.

Can I schedule links to appear or disappear automatically?

Yes, on Pro and Business plans you can schedule any link to go live or expire on a specific date and time. This is perfect for product launches, limited-time offers, events, or seasonal campaigns.

What's my bio page URL?

By default, your bio page URL will be smartbio.page/yourname (or similar). Business plan users can connect a fully custom domain (e.g., links.yourbrand.com) for complete brand control.

QR Codes

What's the difference between dynamic and static QR codes?

Dynamic QR codes let you update the destination URL anytime without reprinting. They also include analytics (scan tracking, location, device data). Static QR codes have the destination permanently embedded and cannot be changed after creation, and they don't include tracking. We recommend dynamic QR codes for almost all use cases.

Can I use my QR code on printed materials?

Yes! SmartBio Pages QR codes can be downloaded in high-resolution PNG, SVG, and PDF formats that are print-ready at any size — from business cards to billboards.

Can I put my logo in the center of a QR code?

Yes, on Pro and Business plans you can add your logo or any image to the center of your QR code, creating a branded, professional-looking code that's still fully scannable.

Analytics

What analytics data does SmartBio Pages provide?

SmartBio Pages provides real-time click and view tracking, geographic data (country and city), device type (mobile, desktop, tablet), browser and OS information, referrer sources (Instagram, email, Google, etc.), and UTM campaign tracking. Pro and Business plans get deeper history and export options.

Can I track individual links on my bio page?

Yes! You can see click data for every individual link on your bio page, not just total page views. This helps you understand which content your audience cares about most.

Can I export my analytics data?

Business plan users can export full analytics reports as CSV or PDF files — perfect for client reporting, internal presentations, or keeping records of your campaign performance.

Pricing & Billing

Is there a free plan?

Yes! The Free plan is always free, no credit card required. It includes 1 bio link page, up to 10 links, 5 short links/month, 5 QR codes/month, 1 VCard, and basic analytics. Upgrade when you need more power.

Can I switch plans anytime?

Yes, you can upgrade, downgrade, or cancel your plan at any time from your account settings. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

Do you offer a money-back guarantee?

Yes. All paid plans include a 14-day money-back guarantee. If you're not satisfied within the first 14 days of a paid subscription, contact our support team and we'll issue a full refund.

Are there discounts for annual billing?

Yes! Choosing yearly billing saves you up to 30% compared to monthly pricing. The discount is applied automatically when you select annual billing at checkout.

Technical & Account

Is SmartBio Pages mobile-friendly?

Absolutely. All SmartBio Pages bio link pages, VCards, and short link landing pages are fully responsive and optimized for mobile devices. Since the majority of link clicks happen on phones, we design everything mobile-first.

Is my data secure?

Yes. SmartBio Pages uses industry-standard HTTPS encryption for all data transmission and follows best practices for data security. We never sell your data to third parties. You can review our full Privacy Policy for details.

Can I connect a custom domain?

Custom domains are available on the Business plan. You can connect your own domain (e.g., links.yourbrand.com) to your SmartBio Pages account for full white-label branding.

What happens to my links if I delete my account?

If you delete your account, all associated bio pages, short links, and QR codes will be deactivated. We recommend exporting any data you need before closing your account. Contact support if you need help with this process.

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