Privacy Policy

SmartBio Pages ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website and services at smartbiopages.com.

By using SmartBio Pages, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile details when you create an account.
• Profile Content: Bio page content, links, images, and any other content you add to your SmartBio Pages profile.
• VCard / Contact Data: Contact information you add to digital business cards (name, phone, email, address, etc.).
• Payment Information: Billing details processed securely through our payment processors (we do not store full credit card numbers).
• Communications: Messages, emails, or support requests you send to us.

1.2 Information Collected Automatically

When you use our services, we automatically collect certain information:

• Usage Data: Pages viewed, features used, links clicked, time spent on pages, and navigation paths.
• Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
• Location Data: Approximate geographic location (country and city) based on your IP address.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your experience and analyze usage patterns.

1.3 Analytics Data from Your Links and Pages

When visitors click your short links, visit your bio pages, or scan your QR codes, we collect analytics data including IP addresses, geographic location, device type, referrer URL, and timestamp. This data is aggregated and made available to you as the page/link owner through your analytics dashboard.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send billing-related communications
• Provide analytics and reporting to help you understand how your content performs
• Respond to your support inquiries and customer service requests
• Send you important account-related notifications and security alerts
• Send promotional communications (with your consent, and you may opt out at any time)
• Monitor for fraud, abuse, and security threats
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third-party vendors who help us operate our services (hosting, payments, email, analytics). They are bound by contractual confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Analytics data is retained according to your plan's history limits. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our services. We use:

• Essential Cookies: Required for the platform to function correctly (authentication, security).
• Analytics Cookies: Help us understand how users interact with our platform.
• Preference Cookies: Remember your settings and preferences.

6. Data Security

We implement industry-standard security measures including HTTPS/TLS encryption, secure password hashing, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data (subject to legal obligations).
• Data Portability: Request your data in a machine-readable format.
• Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us.

To exercise any of these rights, contact us at privacy@smartbiopages.com.

8. Children's Privacy

SmartBio Pages is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information to them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes become effective constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Email: privacy@smartbiopages.com
• Website: smartbiopages.com/contact